If you would like to request a return, please complete the form below and our team will review your request as soon as possible.
Before submitting your request, we recommend reviewing our Returns Policy for full details on eligibility, return timeframes, non-returnable items, refunds, and exchanges.
Please include your order number and as much information as possible to help us process your request efficiently. If your item is damaged, faulty, or incorrect, uploading photos will help speed up the review process.
Once your request has been received, we’ll contact you with the next steps and return instructions if your return is approved.
Return Request Form
You can also contact us directly at info@astratius.co.uk for any questions regarding returns, refunds, or exchanges.